COMPANY PROFILE: The firm develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.
POSITION: Back Office Customer Service Representative
INDUSTRY: Logistic Company
WORK LOCATION: Binan Laguna
WORK SCHEDULE: Monday to Friday
SALARY: Php18,000-Php25,000
WORK SET UP: Work on site
Benefits HMO Government benefits 13th Month Pay Sick Leave Government benefits Qualifications Bachelor’s degree holder With at least 1 experience in back-office customer service operations Amendable to work on site Amendable to attend face to face interview Can start as soon as possible Responsibilities Handles customer inquiries and requests through email and phone in a timely and professional manner Provides accurate information regarding products, services, billing, orders, or account concerns Handles client inquiries via email and phone regarding shipment status, documentation, and delivery schedules Coordinates with operations, warehouse, trucking, and overseas agents to ensure timely and accurate shipment updates Updates shipment records in the logistics system and ensures data accuracy Recruitment Process Initial Interview Final Interview Job Offer #J-18808-Ljbffr
📌 Back office customer service representative (Veracruz)
🏢 J-K Network Services
📍 Veracruz
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