Zendesk Lead Business Process Analyst role focused on driving AI-enabled operational excellence within Zendesk Operations. You will analyze, design, and implement improvements across the lifecycle, championing customer experience and scalable AI adoption.
The position requires strong CI/AI expertise, stakeholder collaboration, and effective change management. Hybrid work in Mexico and integral collaboration opportunities are available.
📌 Lead AI (Morelia)
🏢 Zendesk
📍 Morelia
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