30 ago
|
Citi
|
Ciudad de México
30 ago
Citi
Ciudad de México
Citi is seeking an intermediate Service Manager to lead a Customer Service team, directing performance, quality standards, and productivity to meet targets.
You will resolve complex issues, evaluate performance, develop leaders through mentorship and succession planning, and drive process improvements. The adecuado candidate has 5–8 years of relevant experience, call center management preferred, and familiarity with basic bank products.
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📌 Líder de Servicio al Cliente Afore (Ciudad de México)
🏢 Citi
📍 Ciudad de México