Megaport is seeking a NAM NOC Manager based in Mexico City to lead the North America Network Operations Centre and drive operational leadership across Megaport's general network infrastructure and customer services. This role demands strategic thinking, incident management excellence, and a focus on customer outcomes.
You will mentor NAM NOC Engineers, own major incidents, and collaborate with cross-functional teams to improve reliability, performance, and service quality for our customers.
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📌 NOC Operations Lead - Global Network & Incident Response (México)
🏢 Megaport
📍 México
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