Entrust is seeking a Technical Phone Support Specialist in Mexico City to install, administer, and support Access Control Solutions on customer servers.
You will work with Windows AD/DNS/DHCP and Windows Server environments for customers in the US and channel partners worldwide.Responsibilities include providing 2nd level support, ensuring timely responses, and documenting resolutions.
Fluently bilingual in English and Spanish, you will communicate with customers, distributors, and sales teams
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