Maersk in Mexico City seeks a Customer Service Agent to own the end-to-end customer experience for international shipments.
You will proactively identify issues, coordinate with customers and 3PLs, and ensure timely resolution while focusing on voice of the customer and process efficiency.You will handle daily order management, monitor shipments, and build strong relationships with customers and stakeholders.
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📌 Logistics Customer Success Lead - End-To-End (Xico)
🏢 A. P. Møller-Mærsk
📍 Xico
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