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Billing & Customer Service Specialist | Advanced English | HybridAre you fluent in English and experienced in billing, invoicing, and customer service?Join a leading international healthcare organization and become part of a dynamic team that supports billing operations, payment verification, and customer account management.This is an excellent opportunity for professionals who enjoy working with clients, solving billing issues, and managing financial processes in an international environment.What We OfferGross monthly salary of $20,000 - 24,000 MXNLaw benefits and additional benefitsGrocery vouchersSavings fundLife insuranceDiscounts on hospital servicesMonday to Friday schedule from 7:00 a.m. to 3:30 p.m.Hybrid work modelPaid trainingCareer growth opportunities within a global healthcare organizationLocationCorporate Santa María, San Pedro Garza García, Reciente León, Mexico(Hybrid position. First month onsite for training.)Key ResponsibilitiesProcess and manage medical billing and insurance billing transactions.Verify payments, collections, reimbursements, and refunds.Review and update invoices and customer account information.Resolve billing inquiries and provide customer support.Follow up on claims,



payment discrepancies, and account balances.Analyze customer accounts and validate payment records.Communicate with customers and internal teams in English.Ensure accuracy and compliance in billing processes.RequirementsBachelor's degree in Accounting, Finance, Business Administration, or a related field.Minimum 2 years of experience in billing, invoicing, accounts receivable, or customer service.Advanced English level (C1) required . Strong verbal and written communication skills are essential.Intermediate Microsoft Office skills.Experience using billing software or invoice management systems.Strong analytical and problem-solving skills.Customer-oriented mindset with excellent communication abilities.Preferred ExperienceMedical BillingInsurance BillingAccounts ReceivableCustomer ServiceHealthcare AdministrationFinance OperationsShared ServicesBack Office SupportIf you have advanced English skills and experience in billing, accounts receivable, or customer service, we would love to hear from you.Apply today and join an international healthcare organization where your skills can make a real impact.

📌 Billing & Customer Service Analyst | Advanced English | Hybrid (Monterrey)
🏢 Confidential
📍 Monterrey