Responsibilities Be the primary HR contact for the Global Business Services organization Lead the People and Culture agenda for IT, Finance, GBS, HR, and Product Stewardship Collaborate with COEs, Payroll, PPSC, Global HR Services, and HRBPs to implement global strategies locally Provide on-site advisory support to team members on change management, organizational design, employee relations, and workforce effectiveness Coordinate end-to-end talent processes (attraction, onboarding, performance, development, engagement, retention, and internal mobility) Analyze people metrics (e.g., attrition, absenteeism, time to fill, performance, ER/LR) Deliver strategic and preventive guidance on workforce planning, market practices, and organizational optimization Guide communication between global functional HRBPs and local functional leaders Design and implement local talent development and retention programs Promote employee engagement, diversity, and inclusion projects Ensure compliance with local labor legislation,



internal regulations, and integral HR policies Requirements Bachelor's or Engineering degree required 5+ years of HR experience, including 3+ years in coordination or leadership roles Experience in GBS, multinational, and matrixed environments Background in HR operations and service delivery (talent acquisition, compensation, payroll, ER, and performance) Advanced English proficiency Working knowledge of Mexican Federal Labor Law (LFT) in corporate settings People leadership, process improvement, risk management in a GBS environment Skills Talent Development Performance Management Workforce Planning Employee Relations Organizational Design Data Analysis Process Improvement Retention Strategies Onboarding Engagement Collaboration Communication Advisory Support Diversity Promotion Employee Engagement #J-18808-Ljbffr

📌 Hr business services site manager, gbs (Ejido Querétaro)
🏢 Jobtailor
📍 Ejido Querétaro