IT Technician Job Description
Location: Club Med Columbus
You are:
- Tech-savvy, with a strong interest in IT systems and technology. - Service-oriented, with excellent communication and interpersonal skills. - Organized and reliable, with the ability to manage multiple requests and priorities. - Proactive and solution-oriented, able to troubleshoot technical issues efficiently. - Comfortable working in an international and multicultural environment. - Able to work independently while also collaborating effectively with different teams. - Fluent in English; additional languages are a plus.
You will:
- Provide technical support to GOs, GE and management across the resort. - Troubleshoot and resolve hardware, software, network and connectivity issues. - Install, configure and maintain computers, printers, network equipment and other IT devices. - Ensure IT systems and equipment are operational and properly maintained. - Manage user accounts, access rights and basic system configurations. - Monitor the resort's IT infrastructure and escalate complex technical issues when necessary.



- Support the implementation and maintenance of Club Med IT systems and applications. - Assist with IT-related projects, upgrades and new technology deployments. - Ensure IT procedures, security standards and company policies are followed. - Provide technical assistance during events and operational activities when required. - Maintain accurate records of IT equipment, incidents and interventions. - Work closely with the headquarters and local teams to ensure a high level of IT service throughout the resort.
You have:
- Previous experience in IT support, technical support, systems administration or a similar position. - Good knowledge of Windows, Microsoft Office and common business applications. - Basic knowledge of computer networks, Wi-Fi, printers and IT infrastructure. - Strong troubleshooting and problem-solving abilities. - Previous experience in hospitality, hotels or resorts is a plus. - Ability to work adaptable hours, including weekends or holidays when operationally required.
Why Club Med?

📌 Técnico de ti (Ciudad de México)
🏢 Club Med
📍 Ciudad de México