Job Summary

We are looking for an experienced Salesforce Administrator / CPQ Consultant with strong hands-on experience in Sales Cloud, Salesforce CPQ, Service Cloud, configuration, and production support.

The adecuado candidate will work closely with business stakeholders, manage Salesforce configurations and enhancements, support releases, and coordinate with offshore development teams.

Key Responsibilities

- Configure and support Salesforce Sales Cloud, Service Cloud, and CPQ.
- Manage Salesforce users, accounts, access, profiles, roles, permissions, and SSO.
- Perform CPQ account creation, deletion, and access management.
- Configure Lightning Flows, Lead Management, and Opportunity Management.
- Create and maintain Reports and Dashboards.
- Perform Salesforce data uploads using Data Loader and Import Wizard.
- Manage weekly/monthly Salesforce data backups.
- Support Salesforce seasonal releases/patches, including impact analysis, testing, and validation.
- Review and create Salesforce solution designs and entity models.
- Gather and document requirements for minor enhancements.
- Assess technical impacts of functional requirement changes.
- Coordinate with offshore development teams and support deployments across environments.
- Provide production support,



incident management, service requests, and enhancement support.
- Support integrations with Outlook, HubSpot, and other applications.
- Train business users on Salesforce processes and workflows.

Required Skills

- Strong hands-on experience with Salesforce Administration.
- Strong experience in Sales Cloud and Salesforce CPQ.
- Experience with Service Cloud configuration.
- Hands-on experience with Lightning Flow.
- Experience with Profiles, Roles, Security, Permissions, and SSO.
- Experience with Data Loader and Import Wizard.
- Experience with Salesforce Reports and Dashboards.
- Experience in production support / managed services environments.
- Understanding of Salesforce deployment and release processes.
- Strong communication and stakeholder management skills.

Certifications – Mandatory

- Salesforce Administrator
- Salesforce Advanced Administrator
- Salesforce Platform certification(s)

Salesforce CPQ certification is a plus.

Preferred Experience

- Experience working with business stakeholders and offshore teams.
- Experience in Salesforce enhancement and change management.
- Experience supporting Outlook and HubSpot integrations.

📌 Salesforce Consultant (México)
🏢 Pyramid Consulting
📍 México