Do You Have Dispatch Experience And Want To Go Somewhere You Can Grow?

GC Realty & Development, LLC is one of Chicagoland's leading property management and brokerage companies, managing 1,500 units for 500+ private investors across the city and 100+ suburbs. Since 2003 we've grown every single year, and we're not slowing down. We're looking for a Maintenance Dispatcher to lead our field technicians remotely, keeping work orders scheduled, dispatched, and completed on time every single day.

Compensation

Hourly: $8.00 to $12.00 USD per hour, paid weekly, based on experience
Performance Based Monthly Bonus: Up to 12% of base pay
Paid Time Off (PTO): 10 days
Holidays: 7 US holidays
Birthday: Take your birthday as a paid day off, or any paid day during your birthday month
Read and Grow: Get paid up to $500.00 USD per year through our book club
Referral Program: Refer a hired team member and receive a $1,000 bonus

Our office runs on US Central Time, the same clock as most of Mexico. No night shift.

What You'll Do

Assign technicians to work orders based on skill set, location,



and workload, adjusting routes and schedules throughout the day to reduce travel time and prevent conflicts
Coordinate urgent and after hours maintenance requests, assessing priority and dispatching technicians according to emergency protocols
Flag missed appointments, late arrivals, incomplete notes or photos, and repeat issues, escalating patterns to the Director of Maintenance
Track key metrics like response time, completion rates, and scheduling accuracy, and collaborate with the maintenance team to review coverage and workload trends
Review technician timecards, material usage, and notes to confirm accuracy before billing or closing out work orders
Identify workflow gaps or delays and provide feedback to improve dispatch efficiency and reliability
Hold technicians accountable to attendance, productivity, documentation, and communication standards through coaching, follow up, and documented

📌 Maintenance Dispatcher | Remote (Guadalajara)
🏢 GC Realty & Development
📍 Guadalajara