Job ID:
198734 Required Travel
:Minimal Managerial - No Location:
:Mexico-Guadalajara (AM) Who are we?
3; Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence
3; Responsible for providing outstanding technical support to a integral customer base. Keeps ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis, troubleshooting and reproduction. What will your job look like?
3;




Provide engineering expertise to fix, modify and engineer software solutions and configurations, to ensure that the product/solution performs within efficient design specifications. Investigate, debug and reproduce issues, provide fixes and workarounds, and verify changes to ensure continued operability of the software solution. Analyze production issues from the business and application/code perspective and outlines corrective actions. Technical focal point with other teams to resolve cross product/solution issues.
Ownership and accountability of specific modules within an application and provide technical support and mentorship in problem resolution for complex issues. Bring continuous improvements/efficiencies to software or business processes by utilizing Software Engineering tools, various innovations and techniques and the reuse of existing solutions. Contribute in meeting various SLA's and critical m

📌 Software Support Specialist (Ciudad General Escobedo)
🏢 Amdocs
📍 Ciudad General Escobedo