Job description
Important IT company At the Latin American level, growth requires: Application Support Analyst – EDI Technician, FTP, Customs/ABI
Key Responsibilities EDI Transaction Support Provide day-to-day application support for EDI transactions and file-based integrations.
Basic understanding of XML, JSON, fixed length message formats, etc
Troubleshoot EDI failures, missing/rejected files, formatting issues, data discrepancies, and transmission errors.
Coordinate with internal teams, clients, and vendors to resolve EDI processing issues.
Support EDI testing during client onboarding, Application fixes, enhancements, or application changes.
FTP / FTP2 File Transfer Support Support FTP-related activities, including coordination with the FTP group for requesting FTP accounts for vendor's, password changes, connectivity issues, access updates, and file transfer requirements.
Troubleshoot file transfer failures, directory issues, permission problems, credential issues, and delayed or missing files.
Validate successful file movement after FTP password changes,



configuration updates, or access modifications.
Ensure secure and accurate exchange of files between internal systems and external partners.
Client Testing & Meeting Support Support testing and validation of the layouts, including file structure, field mapping, formatting, required fields, and business rule compliance.
Identify and report layout mismatches, missing data, invalid values, or file formatting issues.
Coordinate with QA, development, business, and client teams for testing and issue resolution.
Participate in client/internal meetings to review layout requirements, testing results, defects, and required changes.
ABI / Customs Support Support ABI/customs-related uploads and downloads and monitor customs data exchange processes.
Troubleshoot customs file failures, rejected records, missing shipment data, incorrect customs information, and processing errors.
Coordinate with business and technical teams t

📌 Application Support Analyst EDI Technician, FTP, Customs/ABI (Aguascalientes)
🏢 Gsb Solutions
📍 Aguascalientes