Remote Work: Hybrid
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally. Come make an impact every day at Zebra. Oversees the day-to-day work of technical support specialists engaged in engineering activities including design, test, check-out, modification, fabrication and/or assembly of prototype products.
Responsibilities:




Provides direction to technicians in the application of process, procedures, and troubleshooting/repair of complex instruments or testing equipment Ensures resources maintain compliance with quality process and standards Establishes and maintains lines of communication with engineering and software development on design, reliability and maintenance issues; reports trends, identifies urgent crises and recommends solutions to complex issues Manages and champions trainings to improve technical knowledge of the support team; ensures technicians are properly trained and able to provide accurate and responsive solutions Acts as an escalation point to analyze and interpret test information to resolve complex design-related problems Estimates timeframes for complex projects and oversees the completion of assignments within specified time, quality, and cost parameters Identifies process improvement and verification activities; develops and applies technical an

📌 Supervisor Technical Support (Ciudad de México)
🏢 Zebra Technologies
📍 Ciudad de México