Salary Range: $1200 - $1800 per month Overview
We are seeking a reliable, customer-focused professional to support our self-storage operations. This role is idóneo for a strong communicator with excellent customer service skills, solid technical aptitude, and the flexibility to assist across multiple areas of the business. In addition to handling customer calls, this position includes administrative and operational tasks during periods of lower call volume. Key Responsibilities
Answer inbound phone calls and assist customers with: Bill payments and payment processing Explaining billing statements and account details Resolving general customer inquiries related to self-storage facilities Provide professional, friendly, and clear communication at all times Accurately document customer interactions and updates in internal systems Perform administrative and operational tasks during slower call periods, including: Data entry Working with Excel spreadsheets General office and system-related tasks as needed Support other departments or projects as assigned,



based on skills and availability Schedule
Primary schedule: Monday–Friday, 10:00 a.m. – 7:00 p.m. EST Weekend availability (preferred): Saturday & Sunday shifts from 8:00 a.m. – 8:00 p.m. EST
Required Qualifications
Excellent customer service and communication skills North American accent or native-level English proficiency Strong computer skills and comfort navigating software systems Proficiency in Microsoft Excel Ability to multitask, stay organized, and work independently Professional phone presence and problem-solving mindset Preferred / Nice-to-Have Skills
Tech-savvy with the ability to learn new systems quickly Experience with programming, CSS, or other technical skills Previous experience in customer service, call center, or administrative roles Ideal Candidate Profile
This role is best suited for a generalist—someone who enjoys customer interaction but is also comfortable switching gears to administrative or tec

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