At Rapido Solutions Group , we connect fast-growing U.S. companies with top general talent. From Guadalajara and León , we create career opportunities that bridge Mexico and the U.S. logistics industry. We value diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work , offering wellbeing programs, social initiatives, and real career growth. Location: Guadalajara Schedules: Dayshift, Evenings, Weekends English Level: B2 Intermediate Salary: $15,000 MXN / month Additional Benefits: $1,000 MXN grocery vouchers $500 MXN punctuality bonus Extra shift bonuses for evenings or weekends Be the Voice of Our Operations Join our Customer Service & Operations Team and help keep our logistics network moving. You'll be the vital link between customers, carriers, and internal teams — ensuring every shipment runs smoothly from start to finish. Whether it's solving a last-minute issue or tracking a delivery, your communication and problem-solving skills will make a direct impact.



What You'll Do Respond to customer inquiries via phone, email, or chat Coordinate pickups, deliveries, and schedules Track & trace shipments, providing real-time updates Resolve issues with carriers and operations teams Maintain service documentation and compliance reports Core Skills & Qualifications Excellent verbal and written communication in English (B2 level) Strong problem-solving and conflict-resolution abilities Ability to multitask and manage priorities effectively Customer-focused mindset and positive attitude Calm and professional under pressure Why Join Us Opportunity to grow within the logistics and customer service industry Dynamic, bilingual, and multicultural work environment Competitive salary + bonuses for evening and weekend shifts Ongoing training and career development Aviso de privacidad: (I). Responsable de la protección de sus datos personales. La empresa denominada FIP SOLUTIONS GROUP S

📌 Customer Service (Metepec)
🏢 Rapido Solutions Group
📍 Metepec