Job Title: Fulfillment Operations Specialist
Contractor Fee: $3,000/month (USD)
Work Arrangement: Remote
Engagement Type: Independent Contractor
Commitment: Full-time (Approx. 40 hours/week)
Company Overview:
Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent.
About This Role: We're hiring a Fulfillment Operations Specialist to support a fast-growing eCommerce brand across Shopify, Amazon, Walmart, TikTok Shop, and other sales channels. In this role, you will manage fulfillment workflows, troubleshoot operational and system issues, support product and inventory setup, and help improve processes across ERP, WMS, and marketplace platforms. We're looking for someone who is organized, detail-oriented, proactive,



and comfortable working in a fast-moving environment with multiple priorities.
The idóneo candidate is systems-minded, able to solve problems independently, communicate clearly with different teams, and identify ways to improve workflows and reduce recurring operational issues.
Key Responsibilities:
Support end-to-end backorder program execution when products are sold through future inventory
Manage future ship dates based on inbound container timelines and maintain ESD logic for customer-facing website display
Validate inventory alignment across Shopify, ERP, and WMS systems before backorder release decisions
Balance automation with manual controls to ensure customer commitments are operationally feasible
Support Shopify product creation, SKU setup, and shipping configuration for new launches and spare parts workflows
Ensure products, bundles, and launch flows are operationally ready across systems before go-live
Partner

📌 MEX - Fulfillment Operations Specialist (Ciudad de México)
🏢 Tidal
📍 Ciudad de México