Location: Hybrid (Guadalajara, Jalisco) Employment Type: Full-Time Industry: Legal Services / Professional Services
About Us We are a California-based personal injury law firm with a global, fully remote workforce. Our mission is to deliver exceptional client experiences through operational excellence, data-driven decision-making, and continuous process improvement.
We are seeking a highly skilled and detail-oriented Project Manager to lead cross-functional projects, optimize legal operations, and ensure peak performance across our case management, intake, and compliance processes. The adecuado candidate will bring a strong background in process improvement, data analytics, and project management, preferably with experience in Filevine, LeadDocket, and other legal technology platforms.
Key Responsibilities
Data Analysis & Reporting
Collect, analyze, and interpret operational data from systems including Filevine, LeadDocket, productivity tools, and performance metrics.
Conduct in-depth analyses to detect trends, identify bottlenecks, and pinpoint areas for improvement.
Develop, maintain,



and automate dashboards and reports to track KPIs and business performance.
Present actionable insights and recommendations to senior management.
Process Documentation, Improvement & Implementation
Document existing workflows and procedures in clear, standardized formats.
Identify and prioritize high-impact process optimization opportunities.
Collaborate with cross-functional teams to design, implement, and monitor improvements.
Conduct training sessions to ensure smooth adoption of new processes.
Lead regular calibration meetings to evaluate process effectiveness and make adjustments.
Compliance Monitoring
Develop and maintain auditing parameters to ensure compliance with policies and regulations.
Conduct audits, identify non-compliance issues, and recommend corrective actions.
Maintain detailed audit logs, corrective action plans, and compliance reports.
Project Management
Lead at lea

📌 Project Manager Process Improvement (Guadalajara)
🏢 Legal Management Group
📍 Guadalajara