Schedule: Full Time Job Type: Onsite Salary Type: Salary Req #: 2727 What will the candidate do? The candidate will manage a portfolio of customer accounts and approximately 160 monthly shipments, ensuring daily operational execution, on-time pickup and delivery, and proactive communication with customers, shippers, and internal teams. They will coordinate shipment coverage, monitor track & trace, PODs, unbilled and service issues, prepare and share weekly and monthly KPIs for their assigned accounts, and support the onboarding and growth of new business within their assigned portfolio.
About the Role
Contact carrier to obtain daily capacity and status of load-tendered; continue monitoring the shipment for on-time pick-up, transit, delivered, empty
Ensure correct load status in TMS, e.g., loaded, pick-up, delivery, empty, etc.
Notify Shipper and/or Receiver of Load Status and reschedule pick-up/delivery appointments when necessary
Establish and maintain effective relationships with carriers, shippers and receivers through professional and timely communications and inquiry responses




Correspond with customer and carrier regarding detention information
Communicate and gain approval for expedite shipments
Identify patterns with shipper, receiver and carrier performance and recommend actions for improvement
Support the growth of new accounts and opportunities within their assigned portfolio.
Basic Qualifications
- Experience in a system related to TMS (tracking or monitoring of shipments)
- Completed bachelor's degree
- Advanced English

Preferred Qualifications
1 year of logistics experience
Experience or know of a dashboard system
Office (excel, word, ppt)
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‐time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and del

📌 Logistics Support Specialist II (Monterrey)
🏢 Uber Freight
📍 Monterrey