Description Hireframe is a remote staffing company that helps US-based startups and growth-stage companies build high-performing offshore teams. Our clients are founders, operators, and lean teams — not enterprise procurement departments. They move fast, change direction, and expect their partners to think alongside them. We operate like a startup ourselves: no bureaucracy, high ownership, and a constant bias toward action.
This is a full-cycle account management role. You will own a portfolio of 20+ active clients across a range of industries — and be responsible for their retention, satisfaction, and growth. You are not a coordinator or a customer service rep. You are the person clients call when something matters, and you are expected to have an answer, a plan, or a path to one.
This role is designed for someone earlier in their career who has already proven they can own client relationships independently, and who wants to develop into a senior strategic AM over time. You will be coached, challenged,



and given real ownership from day one but we expect you to come with strong fundamentals and a drive to grow into more.
What you'll own: A portfolio of 20+ active client accounts across the US — primarily startups, founder-led businesses, and growth-stage companies Monthly client syncs: setting the agenda, running the call, capturing action items, uncovering future needs, and following through Account health: proactively monitoring engagement, identifying risk signals before they become churn Expansion: recognizing when a client is ready to grow and initiating those conversations Coordination with the recruiting team on active placements — you are the client's point of accountability Data hygiene: accurate, up-to-date account data, notes, and next steps at all times Escalation: knowing when a situation needs leadership, and escalating clearly and early vs. fully owning your accounts and making the best decisions for both the client and Hireframe
Requirements
4+ years

📌 Account Manager (Saltillo)
🏢 Hireframe
📍 Saltillo