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Job Overview:
The Infrastructure Senior Group Manager is a senior management-level position responsible for managing and guiding a team that ensures efficient and effective Citi infrastructure in coordination with the Technology Team. The overall objective of this role is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Responsibilities:
- Lead, evaluate, provide resources and drive a team towards realistic goals
- Manage sizeable resources, budget, policy formulation and strategic decisions
- Ensure essential processes and procedures are in place and contribute to defining and re-engineering improvements
- Influence and negotiate with senior leaders across functions, communicating with external parties as needed





Qualifications:
- 15+ years experience, including 8-10+ years of managerial experience
- Experience in a technology infrastructure role with extensive experience in infrastructure technologies and/or functions, business, as well as functional and project management
- Experience in financial services or large complex and/or integral environment preferred
- Consistently demonstrate clear and concise written and verbal communication with ability to communicate technical concepts to a non-technical audience
- Proven ability to develop projects required for design of metrics, analytical tools, benchmarking activities and identification of best practices
- Proven analytical, diagnostic and prioritization skills with focus on execution and attention to detail
- Demonstrated ability to both work independently and partner with virtual teams in a high-pressure matrix environment
- Demonstrated ability to

📌 Banamex End User Head (Ciudad de México)
🏢 Citi
📍 Ciudad de México