29 ago
|
Opentable
|
Iztapalapa
29 ago
Opentable
Iztapalapa
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. You'll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. OpenTable's Integral Sales and Restaurant Relations (account management) teams show dedication to improving restaurants' revenue potential by utilizing best in brand front-of-house management and online reservation technology. You will work with a team of intelligent, passionate, and enthusiastic individuals who are intent on ensuring our restaurant customers' success and our dining customers' enjoyment. We help the restaurant incorporate OpenTable into their daily operations,
continually driving comprehensive adoption in the process. We reduce churn by effectively demonstrating to restaurants the significant value our products and services provided. Reporting to the Sales & Services Manager, the Account Manager & Central Queue Associate Account Manager is responsible for the restaurant customer lifecycle with OpenTable. It begins with customizing and installing OpenTable, followed by extensive training of restaurant staff. You will be part of a team collectively responsible for the overall health of our largest segment of restaurant customers. Your interactions will be remote, using phone, e-mail, webinars, and other methods to convey ideas, perform training and resolve open issues. In This Role, You Will Build, cultivate, and expand high-level relationships with assigned restaurants, serving as a trusted advisor and long-term strategic partner. Own the end-to-end customer lifecycle, including onbo
📌 Associate Customer Account Manager (Iztapalapa)
🏢 Opentable
📍 Iztapalapa