We're helping businesses get off the ground by enabling them to focus on running their business. We're data-driven and never stop iterating. Who You Are As a leader, you put your people before all else, and are always thinking about how to create an inclusive, and diverse environment where they can develop their skills, provide them with new experiences, and grow their integral benefits knowledge. You will have the opportunity to work cross-functionally as this role will partner with colleagues across Justworks including Customer Success, Engineering, Product, Legal, and Finance. Your Success Profile What You Will Work On Manage, build, lead, and develop the dynamic teams that are responsible for work across Justworks' International Benefits that provides new and existing customers with an incredible experience interacting with Benefits offered on the Justworks platform Oversee day-to-day and long-term projects of the teams' operations including: Establish and improve KPIs with internal customers to improve issue resolution times, accuracy,



and satisfaction Standup and manage benefits partner relationships including, but not limited, to contract negotiations/renewals, SLA maintenance, and implementation of new products and services Handle general management responsibilities including (but not limited to): Fostering a collaborative and performance-driven environment by supporting team members in identifying areas of improvement and creating tailored development plans for each employee. Providing regular feedback and conducting timely performance reviews Ensuring accuracy, timeliness, and quality of the team's work Holding regular 1-on-1s and leading team meetings Approving timecards and PTO Developing and overseeing hiring, retention, succession planning, and promotion strategies for all members in the team In conjunction with Legal and Compliance, ensure Justworks' global compliance requirements, and all other pertinent regulations Create and maintain crossfunctional

📌 Manager, International Benefits Operations (Lerdo)
🏢 Justworks
📍 Lerdo