Bilingual Healthcare Operations Coordinator (Spanish-English) Position type: Full-Time Work hours: 9:00 AM to 6:00 PM Mountain Standard Time Work days: Monday to Friday Salary: $6 - $7 per hour, depending on experience Job code: Remote Preferred Candidate Location: Philippines About Our Client Our client is a busy healthcare provider based in Texas, balancing both clinical practice and family caregiving responsibilities. They are seeking a highly reliable, Bilingual Healthcare Operations Coordinator who can operate independently, take ownership of administrative workflows, and ensure the practice runs smoothly—even on days when they are not physically in the clinic. This role requires a proactive and organized professional who can bridge communication gaps between remote and in-clinic operations. As a Bilingual Healthcare Operations Coordinator, you will play a key role in ensuring patients are fully prepared before visits, eligibility is verified in advance, documentation is ready, and follow-ups are handled professionally.



Scope of Work & Responsibilities Collect registration paperwork and insurance cards before visits to avoid delays Perform eligibility checking and insurance verification (training provided with biller) Collect telehealth copays prior to visits, with focus on improving collections Prepare patients for telehealth visits (basic intake readiness such as height, weight, documentation review) Review appointments in EHR and ensure lab results and documentation are ready Locate missing lab results and ensure visit readiness Clean and manage fax inbox and incoming faxes Handle prior authorizations for medications and referrals (growing demand area) Process and track referrals Confirm appointments and manage general patient communication Provide phone support and patient follow-up Conduct no-show follow-up and ensure every patient always has a next appointment scheduled Prevent administrative backlog and clean up workflow inefficiencies Top Priorities Pho

📌 Bilingual Healthcare Operations Coordinator (Veracruz)
🏢 Winning Assistants
📍 Veracruz