We love technology, and we enjoy what we do. We have social awareness and try to improve it daily. We care about who you are in the office and who you are as an individual. As a Technical Account Manager, you will act as the main technical point of contact, address any internal or external questions and issues that arise from our integrated clients (including end-users of the platforms), or escalate appropriately when necessary. Daily, you should be able to quickly troubleshoot any technical issues, pinpoint the problem, provide a solution, and escalate to tier 2 support and/or product teams only when necessary. Proficiency in JS, SQL, HTML, and data analysis preferred Previous experience or knowledge working with APIs and SDKs Exposure or experience working with 3rd party advertising technology companies Basic knowledge of the ad tech ecosystem, its players, and how it all works Strong communication skills; written,



verbal and listening skills Self-starter with the ability to effectively manage time and multiple competing priorities C1-2 English level is required B1-2 German (may be evaluated) Open to work schedule starting from 6:00 am (MX time) Monetary compensation Year-end Bonus IMSS, AFORE, INFONAVIT Major Medical Expenses Insurance Minor Medical Expenses Insurance Life Insurance Funeral Expenses Insurance Preferential rates for car insurance TDU Membership Holidays and Vacations Sick days Bereavement days Civil Marriage days Maternity & Paternity leave English and Spanish classes Performance Management Framework Certifications TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID Taquitos Rewards Amazon Gift Card on your Birthday Work-from-home Bonus Laptop Policy Health Check-Up Subsidy

📌 Technical Account Manager (Jesús María)
🏢 Enroute
📍 Jesús María