With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Global Merchant & Network Services brings together American Express' merchant-and network-related businesses. Global Loyalty Coalition which includes the international PAYBACK rewards programs; and Global Network Services, which brings together Global Network Partnerships, Network Solutions & Operations, Accertify, InAuth and Prepaid. Within GS&C;, the Field Training & Enablement Americas team is responsible for understanding key business priorities and creating innovative learning and onboarding curriculum that includes sales skills, product, company and industry knowledge, and tools for the Integral Merchant Services Field organizations. The Tools & Capabilities Enablement Director and team support the GMS Sales & Client Management (CLM) teams at global level to increase the CRM (Salesforce) adoption.



We continue evolving the Salesforce enablement team within this GS&C; and this role provides the opportunity to be part of our journey to ignite Salesforce adoption. This position will report to the Manager, MerchantForce Field Enablement The Analyst, Field Enablement for Merchant's Salesforce platform (MerchantForce) will be a strategic partner and thought leader to the Merchant Acquisition & Client Management organizations, responsible for executing on the enablement strategy to increase adoption and engagement, provide adoption data driven insights, and add value to our stakeholders. This includes consulting with stakeholders about business priorities and needs, creating customized and value-add product effectiveness strategies & adoption metrics, and leading MerchantForce enablement efforts that drive business growth, merchant experience and productivity. Responsibilities: Support and forge strategic relation

📌 Strategy, Planning and Business Enablement (Aguascalientes)
🏢 American Express
📍 Aguascalientes