Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family's pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. The Challenge to Solve Empower small business owners with the premier commerce enablement solution for local, independent pizzerias. The Role This role will oversee a team of key account managers who leverage the entire Slice platform to power their shops who are critical to our business. You'll ensure shop partners receive timely, proactive, and solutions-oriented support that exceeds their expectations and partners cross functionally across Slice to ensure the shop success checklist is applied to all Key Accounts. You'll also play a crucial role in the growth & success of your team, and by extension their shop partners and Slice. Please note that this is a full-time position,



and working hours are from10 a.m. - EST The Team The Account Management team is at the heart of our organization, championing Slice's relationships with our key accounts and providing an exceptional experience to these key customers. This role reports to the Account Management Team Lead. The Winning Recipe 4+ years of experience managing enterprise-level clients in a B2B or marketplace environment (experience in the restaurant or hospitality industry is highly preferred) Strong track record of individual performance Proven ability to manage complex, high-value accounts with a focus on retention and growth Proven ability to handle customer complaints, escalations, or high-risk situations with calm and clarity Demonstrated the ability to mentor peers, bring a positive mindset, lead projects, share best practices, and serve as a trusted point of contact for team support and guidance. Evidence of strong analytica

📌 Remote Account Manager (Jesús María)
🏢 Slice
📍 Jesús María