We are looking for a Billing Specialist to help us with processing of sales orders and invoices. You will be working closely with Customers, Account Executives, Customer Success Managers, Sales Operations, Collections, Finance and Legal teams in developing strategies within a rapidly changing environment. You will be providing day to day support to the Billing function, ensuring adherence to KPI's and emphasis on quality customer service through the use of clear effective communication. This is a hybrid role and is open to applicants located within Mexico City, Mexico. In this role, you will report to the Senior Manager, Accounting Operations.
WHAT YOU'LL DO:
Review customer contracts and sales orders in our ERP and CRM applications; ensure customer account and billing information are current and sales orders are consistent with the terms and products agreed to by customer/partner
Review accuracy of invoice details, including customer billing instructions, pricing, discounts, state sales tax, etc
Run daily recurring billing workflow and issue invoices




Update customer records for any changes made to customer and/or contract information
Assist with annual financial audits including reconciliations and support documentation
Ensure timely follow-up and resolution of internal and external inquiries of billing issues
Reconcile revenue and billing during period-end close process
Assist A/R team with completion of new customer set-up forms
Support the AR Team with the collection of accounts as required
WHAT YOU'LL NEED:
Enrolled in Bachelor's Degree program in Accounting or Finance; or equivalent education and experience.
Understanding of billing, collections and receivable procedures
Basic knowledge of
MS Excel
Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and priori

📌 Billing Specialist (Cuernavaca)
🏢 Hootsuite
📍 Cuernavaca