NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.nnWe are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico.nnHelpdesk Associate - Part Timenn * Requirements:n * Availability to work 22.5 hours per weekn * Interest in working morning shiftn * Advanced Englishn * Looking to work in IT Environmentn * 6 months of experience in Customer Service n nn * We Offer:n * Competitive salaryn * Grocery Tickets - 12% of base salaryn * 30 days of Christmas bonusn * 10 days of vacationsn * 50% Vacation bonusn * Savings Fundsn * 5 personal days per yearn * Medical insurancen * Life insurancen * Dental Insurancen * Discounts with selected Opticsn * Opportunity to grow in the company n nn * Activitiesn * General L1 support for hardware and MS Office packagesn * Advance technical support for in-house applications and developmentsn * Answer technical support calls providing and escalating to other support groupsn * Provide support based on email generated requests or reportsn * Document troubleshooting steps and detailed description of the customer incidents and requestsn * Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failuresnnnnAbout NTT DATAnnNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune General 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worldu0027s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global

📌 Helpdesk Associate (San Pedro)
🏢 Ntt Data
📍 San Pedro