u003c/divu003eu003cdivu003eu003cpu003eAmdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customersu2019 innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providersu2019 migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ General Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.u003c/divu003eu003cdivu003eu003cpu003eResponsible for providing outstanding technical support to a global customer base.u003c/pu003eu003cpu003eKeeps ownership for the resolution of complex technical problems, including debugging, simulations, locating bugs, tool and script development for problem diagnosis,



troubleshooting and reproduction.u003c/divu003eu003cdivu003eu003culu003eu003cliu003eProvide engineering expertise to fix, modify and engineer software solutions and configurations, to ensure that the product/solution performs within efficient design specifications.u003c/liu003eu003cliu003eInvestigate, debug and reproduce issues, provide fixes and workarounds, and verify changes to ensure continued operability of the software solution.u003c/liu003eu003cliu003eAnalyze production issues from the business and application/code perspective and outlines corrective actions.u003c/liu003eu003cliu003eOwnership and accountability of specific modules within an application and provide technical support and mentorship in problem resolution for complex issues.u003c/liu003eu003cliu003eBring continuous improvements/efficiencies to software or business processes by utilizing Software Engineering tools, various innovations and techniques and the reuse of existing solutions.s and critical metr

📌 Software Support Specialist (Ciudad de México)
🏢 Amdocs
📍 Ciudad de México