Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. Responsible for providing outstanding technical support to a general customer base. Provide engineering expertise to fix, modify and engineer software solutions and configurations, to ensure that the product/solution performs within efficient design specifications. Investigate, debug and reproduce issues, provide fixes and workarounds,



and verify changes to ensure continued operability of the software solution. Ownership and accountability of specific modules within an application and provide technical support and mentorship in problem resolution for complex issues. Bring continuous improvements/efficiencies to software or business processes by utilizing Software Engineering tools, various innovations and techniques and the reuse of existing solutions. Contribute in meeting various SLA's and critical metrics to guarantee that tasks are completed on time and the delivery timelines meet the quality targets of the organization. Bachelor's degree in Computer Science/Information Technology or equivalent 5 years' experience as a Software Support Engineer Why you will love this job: 3; Get a chance to gain valuable experience and wide knowledge of Software integrative systems

📌 Software Support Specialist (Celaya)
🏢 Amdocs
📍 Celaya