Case Manager (Puerto Vallarta)

Case Manager (Puerto Vallarta)

29 ago
|
HireHawk
|
Puerto Vallarta

29 ago

HireHawk

Puerto Vallarta

Description Job Type: Full-time, long-term contractor Workplace: Remote Schedule: Full-time, Monday to Friday U.S Time Zone About Us HireHawk connects skilled professionals around the world with high-trust remote . and Canadian companies, building distributed teams that run with clarity and high standards. You'll join a remote-first, outcomes-focused environment where reliability and attention to detail are genuinely valued, not just talked about. About the Role As our Workers' Compensation Legal Assistant, you'll be the steady engine behind a busy caseload (about 50 to 100 matters), supporting attorneys across both non-litigation and litigation work. Responsibilities Own day-to-day progression of a 50 to 100 case caseload by proactively tracking next steps, deadlines,



and blockers Maintain a high-touch client experience by providing updates every two weeks and responding to client communications within 24 hours Support attorneys in building action plans by reviewing case facts and coordinating the new-client call within 24 hours of assignment Drive medical treatment progress by monitoring referrals, authorizations, and appointment logistics (including transportation and interpretation when needed) Help maximize client benefits by reviewing wages and tracking income benefits (TTD, TPD, PPD) to ensure accuracy and full payment Request and follow up on WC-102-related documents such as medical records, physician panels, and wage information Coordinate time-sensitive litigation events, including depositions, mediations, IMEs, hearings, and related notices Communicate with adjusters and opposing counsel to move authorizations forward and keep cases progressing Draft and organize key documentation such as notices, stipulations, cover letters, settlement/demand materials, and case-related correspondence Keep Filevine updated with accurate notes, documents, contacts, and case phases so the full team always has real-time clarity Requirements Must-Have: 2+ years of experience

📌 Case Manager (Puerto Vallarta)
🏢 HireHawk
📍 Puerto Vallarta

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