Job Description The Senior Associate, Cyber Operations will join the Cyber Operations / Incident Response team and will be responsible for investigating, managing, and documenting cybersecurity incidents within a 24x7 security operations environment. Key Responsibilities Monitor, investigate, and respond to cybersecurity alerts and incidents, identifying potential threats and assessing their impact on the organization. Manage security incidents throughout the Incident Response lifecycle, including identification, containment, eradication, recovery, and lessons learned. Investigate security events using Endpoint Detection & Response (EDR) technologies such as CrowdStrike, Microsoft Defender for Endpoint (MDE), Zscaler, or equivalent platforms. Support threat identification, incident investigation, containment, and remediation activities. Document incident findings, investigation details, actions taken, and resolution outcomes. Use ServiceNow or similar platforms for incident ticketing, tracking, and case management.



Support investigations related to email security threats such as phishing and malicious emails using tools such as Proofpoint or equivalent technologies. Leverage Threat Intelligence platforms, such as Recorded Future or equivalent solutions, to identify Indicators of Compromise (IOCs) and support incident investigations. Work within a predominantly Microsoft Azure environment and support security monitoring and incident response activities across cloud-based systems. Use scripting, preferably Python or Shell Script, to automate small repetitive security tasks when applicable. Support security automation and orchestration activities using Cortex XSOAR or equivalent SOAR platforms when required. Stay current with cybersecurity threats, technologies, and security practices and contribute to continuous improvement of incident response processes and controls. Job Requirements Must-have 3–5 years of hands-on experience in Cybersecurity Incident Response / Inci

📌 Senior Associate, Cyber Operations – Incident Response (México)
🏢 Ingeniosi
📍 México