About Us
We are a general climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
We are a sustainable company engaged to the values of Excellence, Innovation, Collaboration, Respect and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet, today and for future generations.
We are looking for your talent, join our team and start your journey today
Descripción

Will provide customer service in a fast paced environment. Will process orders for customers including order entry, expediting, model and part number review,



updating orders to comply with customer changes, maintain delivery performance on orders and provide communication to the customer and sales force for all order and shipment information. Must be able to work closely with operations, shipping, materials and scheduling to communicate customer needs. Must be able to manipulate customer websites.

.
Responsabilidades
Manage and resolve customer issues
Manage orders and shipping activities between manufacturing plants as well as from a manaufacturing plant/distribution center to the Customer
Manage demand management actions as needed to meet monthly plan including order activities between manufacturing plants, sales team and external customers
Maintain customer service process training documents specific to the Reynosa plant
Work with the materials group, NA CSR team, warehouse personnel, trade compliance and sales team to meet critical customer needs
Ensure accuracy of order

📌 Customer Service Representative (Reynosa)
🏢 Copeland
📍 Reynosa