OPERATIONS COORDINATOR — MAINTENANCE DEPARTMENT

Full-Time Remote | $13-$15 USD per Hour | Hornberger Property Management

ABOUT THE ROLE

Hornberger Property Management is hiring a full-time remote Operations Coordinator to support our Maintenance Department. This is a fast-paced, high-communication position for someone who loves coordinating people, solving problems, following up, and keeping many moving parts organized.

We are looking for one of the best coordinators we can find—someone with high energy, exceptional communication, strong organization, persistence, and a willingness to do what is necessary for the team.

WHAT YOU WILL OWN

Own and manage Vendoroo, our third-party AI maintenance platform, including platform performance, dispatch activity, troubleshooting quality, communication, training, and continuous improvement.

Review and oversee Vendoroo vendor dispatches from initial assignment through scheduling, estimate receipt, approval, and progress.

Follow up persistently on vendor estimates, unanswered dispatches, stalled work orders, resident scheduling,



and owner approvals.

Completely own the daily scheduling and efficient routing of Hornberger’s general maintenance technicians during normal business hours.

Serve as the main point of contact between general maintenance technicians and the Maintenance Department during the workday.

Provide technicians with clear schedules, property information, access details, priorities, schedule changes, and timely support.

Coordinate appliance replacements by obtaining quotes, selecting an entry-level appliance matching the existing color, obtaining owner approval when needed, and coordinating delivery and installation with residents.

Manage maintenance projects that require an estimate and exceed $1,500, including estimate collection, owner submission, approval tracking, vendor coordination, and status communication.

Communicate directly and professionally with owners, residents, Property Managers, vendor

📌 Maintenance Operations Coordinator (México)
🏢 Hornberger Property Management
📍 México