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- Job Description
- We are hiring:Parts Sales and Service Solutions Director
- Position Summary:The Parts Sales and Service Solutions Director for Mack Mexico is responsible is responsible to develop and implement the commercial strategy for aftermarket parts and service solutions sales in the Mexican market as well as support the development and implementation of Service Solutions in other Export markets as required.

Lead the support team of people responsible of parts sales and service solutions sales to efficiently increase parts revenue, profitability, and uptime services portfolio across the Mexican Market
- Profile:
- Schooling: Bachelor’s degree in supply chain management, Business Administration, Operations Management, or related field. Master's degree preferred.




- Experience: +10 years progressive experience in parts sales, parts operations, supply chain, inventory management or service solutions preferable in the heavy-duty commercial vehicle industry
- Language: Advanced English.
- Responsibilities:
- Hands-on leadership role suited for someone who is comfortable building scalable processes from scratch, working with warehouse operations when needed, and partnering closely with master dealer, suppliers, and internal teams to drive measurable improvements in aftermarket performance
- Grow parts sales, maintain the profitability while controlling expenses and maintaining customer satisfaction
- Support critical situations by coordinating expedited parts sourcing, logistics, and dealer communication
- Lead, coach, and develop the parts team through performance management, succession planning, and leadership
- Drive sales growth, market share, and product

📌 Parts Sales (Guadalajara)
🏢 Volvo Group
📍 Guadalajara