If you’re looking for a career where you can make a real impression, join our Integral Service Center (GSC)
- HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of GCIO Chief Control Office (CCO)

The GCIO Chief Control Office (CCO) team plays an important role in enabling the bank to operate within its risk appetite by ensuring efficient and effective risk and control management. We do this by providing operational risk and control expertise, specialist technical knowledge and a deep understanding of the businesses and functions we serve.

About the Job

In this role, you will support the delivery of responses to regulatory requests for information by providing detailed insights into how controls, processes and systems operate within your domain. You’ll grow specialise expertise in on or more controls or control families, developing the depth of understanding needed to contribute confidently to regulatory responses.
- What you’ll do (Key Responsibilities)




- Support or drive strategic development of the capability and services of the Regulatory team
- Build and maintain deep knowledge of specific controls or control families within your domain (Cyber)
- Contribute to complex regulatory responses, explaining how controls are designed, operated, evidence and governed
- Interpret regulatory questions to identify the underlying control themes, processes, systems or risks involved
- Work with control owners and SMEs to obtain detailed input, clarifications and supporting evidence
- Draft, review and refine sections of responses to ensure technical accuracy and clarity
- Identify potential gaps or inconsistencies in information and escalate appropriately
- Support the development of reuseable content and contribute to the regulatory engagement knowledge base.
- Track emerging regulatory themes related to your control area
- Ensure evidence and documentation is stored correctly in the respective market r

📌 Senior Control Manager (Azcapotzalco)
🏢 HSBC Global Services
📍 Azcapotzalco