Retail Client Service Analyst

Let’s be unstoppable together

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a general commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

What will you be doing?

The Client Service Analyst is a multi-faceted role responsible for service excellence and maintaining a deep understanding of customer requirements. The Analyst demonstrates a strong desire to help clients succeed, ensures delivery of all client commitments,



removes internal barriers to delivery, monitors and measures client satisfaction, provides clear communication, and consults on new projects.

Responsibilities:
Service Leadership & Communication
- Provide superior service through exceptional management of all aspects of content delivery for client
- Proactively manages communication and expectations with client and cross functional teams
- Provide on-going expertise for Circana solutions, data questions, story building, and troubleshooting
- Effectively synthesizes content written and verbally
- Serve as liaison between off-shore team, work effectively in virtual settings
- Ability to plan time around client deliverables and requirements
- Educate clients on Circana Unify+ platform, new capabilities, and interpretation of data

Executional Excellence
- Accountable for ensuring all change events and client deliverables are delivered on time and

📌 Retail Client Service Sr. Analyst (Granada)
🏢 Circana
📍 Granada