Build the GenAI-powered product experiences and the shared AI platform infrastructure that powers them. This includes RAG pipelines over the client's catalog and customer reviews, LLM-driven personalization, a conversational Wellness Agent, agentic workflow systems, and the evals and MLOps layer that makes AI features production-grade and repeatable. Specializations within this track include: RAG and personalization, agent framework and tool use, evals and guardrails, and LLM application development for internal business functions such as marketing automation and BI agents.

Key Responsibilities:
- Design, build, and operate production AI features: RAG pipelines, LLM-driven recommendations, conversational agents, or agentic workflow automation.
- Build the shared AI platform layer: retrieval infrastructure, eval frameworks, model monitoring, guardrails, and observability.
- Write LLM applications and integrations with marketing platforms, BI tools, or customer-facing product surfaces.
- Evaluate model and feature quality using structured eval frameworks; iterate on prompts,



retrieval strategies, and model selection using data.
- Use AI-driven SDLC tooling such as Claude Code as a daily practice for both AI and non-AI code.
- Coordinate with the Personalization team to align GenAI product features with existing ML personalization signals.
- Document AI system design decisions, evaluation results, and operational lessons in the shared knowledge base.

Requirements:
- Bachelor’s degree in Computer Science or equivalent professional experience
- 7+ years of professional software development experience
- 3+ years of professional AI engineering experience
- Python proficiency; comfortable building and operating production LLM applications.
- Hands-on experience with at least one specialization: RAG and retrieval systems, LLM evaluation, agentic frameworks (LangChain, LlamaIndex, or similar), or LLM-based workflow automation.
- Understanding of prompt engineering, context

📌 AI Engineer (México)
🏢 The Functionary
📍 México