Tata Consultancy Services is seeking a Service Desk Agent to provide front-line and L1.5 technical support for end users during the transition and steady-state operations. You will manage tickets, perform initial troubleshooting, and escalate when needed.
Requirements include advanced English, 3+ years of service desk/IT support experience, and familiarity with Windows, macOS, Microsoft 365, Outlook, Teams, AD, VPN, and ITSM tools like ServiceNow.
📌 Frontline IT Service Desk Engineer: Windows, (Santiago de Querétaro)
🏢 Tata Consultancy Services
📍 Santiago de Querétaro
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