Ria Money Transfer in Mexico is seeking a Care Supervisor to build and lead a customer care team, uphold service standards, and deliver actionable reports. You will monitor KPIs, coach staff, manage escalations, and collaborate with Training, QA, and Operations to improve processes while maintaining a high level of customer satisfaction.
Join a dynamic team focused on delivering fast, secure money transfers and outstanding support across our omnichannel platform.
📌 Customer Care Team Lead — Growth (Santiago de Querétaro)
🏢 Ria Money Transfer
📍 Santiago de Querétaro
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