PepsiCo is seeking a Platforms & Solutions Associate Analyst to optimize Contact Center tools and processes. You will drive automation, analyze data, and ensure high-quality user experiences while supporting ticketing, workflows, and related systems.
The role involves creating reports with Excel and Power BI, identifying improvement opportunities, and collaborating with diverse teams to maintain operational continuity across our integral platforms.
📌 Platform Support Analyst: Contact Center Automation (San Nicolás de los Garza)
🏢 PEPSICO
📍 San Nicolás de los Garza
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