Vistance Networks is hiring a Technical Support Engineer to provide first-level technical support for ARRIS products and partner products. You will diagnose, troubleshoot, repair, and maintain products, report issues to design engineers, and assist with customer installation and training.
The role requires handling after-hours and on-call support as needed, with collaboration across escalation, engineering, and SE teams to resolve complex issues while maintaining excellent customer experience.
📌 Tech Support Engineer (Ciudad Apodaca)
🏢 Vistance Networks
📍 Ciudad Apodaca
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