iSoft Globl in Guadalajara, Mexico, is seeking a Contact Center Specialist to be the first point of contact for patients and customers, delivering service through inbound and outbound calls and supporting scheduling, registration, and information requests.
You will verify demographics and insurance, resolve issues, document interactions in EHR and CS systems, and collaborate with clinics to address patient needs while maintaining HIPAA compliance and meeting call-center metrics.
📌 Patient Access (Centro)
🏢 iSoft Globl
📍 Centro
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