Neumo is seeking a Senior Customer Support Specialist (Tier 2) in Guadalajara to provide advanced support for citizens and agency users on Neumo platforms, focusing on payment processing, transactional data, reporting, and financial workflows.
This data-heavy role requires strong analytical skills, knowledge of payment lifecycles, and the ability to investigate issues end-to-end. Some IT/system support is involved, with an emphasis on data-driven resolutions.
📌 Senior Payments (Centro)
🏢 Neumo
📍 Centro
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