Job Description Summary

Location: Mexico City, Insurgentes

Relocation Support: This role is based in Mexico City, Insurgentes.

Novartis is unable to offer relocation support: please only apply if accessible.

Reimagining Medicine Starts With Our People

The Manager, Marketing Capability Delivery is responsible for delivering US-focused strategic transformation, operational excellence, and technology enablement initiatives in a matrixed, fast-paced organization.

This role serves as an business analyst, Scrum Master, and capability implementation partner, driving the successful execution of cross-functional initiatives spanning technology, process optimization, operational design, and organizational change.

The Manager partners closely with US stakeholders, Product Owners, technical teams, and business partners to translate business needs into actionable problem statements, facilitate discovery and solution design activities, manage Agile delivery processes, and ensure initiatives deliver measurable business value.

The role is accountable for delivery excellence,



stakeholder alignment, operational transparency, and sustained adoption of new capabilities and ways of working.

Job Description

Key Responsibilities

Agile Delivery & Execution

Lead the day-to-day execution of strategic transformation, capability, and technology initiatives using Agile, hybrid, and traditional project management methodologies.

Facilitate Agile ceremonies including sprint planning, backlog refinement, daily standups, sprint reviews, retrospectives, and Scrum of Scrums.

Monitor progress, manage dependencies, and proactively resolve delivery challenges to ensure successful execution of business priorities.

Problem Definition & Discovery

Partner with stakeholders to define business challenges, objectives, success criteria, and measurable outcomes.

Facilitate discovery workshops and working sessions to identify requirements, root causes, opportunities, and potential solutions.

Supp

📌 Manager, Marketing Capability Delivery (Xico)
🏢 Healthcare Businesswomen’S Association
📍 Xico