Job title: Import Export Supervisor

Reports to: Import/Export Operations Manager

Location: Tijuana

Major Duties and Responsibilities

Leadership & Operational Execution

* Supervise the daily import and export activities of the Import/Export
Operations team.

* Monitor daily workload to ensure timely, accurate and compliant processing.

* Ensure SOPs are consistently followed.

* Establish accountability for quality, productivity, turnaround time and
customer service.

* Coach, mentor and develop Import/Export Specialists and Assistants.

* Ensure employees maintain required knowledge and skills.

* Conduct performance reviews and corrective actions.

* Manage departmental priorities and customs broker performance.

Continuous Improvement & Technology

* Develop KPIs, dashboards and operational reporting.

* Analyze performance and improve efficiency.

* Lead automation and continuous improvement initiatives.

* Leverage ERP, reporting tools, and AI to improve import/export operations

Mexico Trade Compliance

* Ensure compliance with Mexican Customs regulations.





* Oversee IMMEX, VAT & IEPS Certification, Annex 24 and Annex 30.

* Monitor SAT, ANAM and regulatory changes.

* Review import/export documentation and pedimentos.

* Coordinate customs audits and compliance reviews.

* Partner with customs brokers to resolve issues.

U.S. Trade Compliance Knowledge

* Maintain working knowledge of U.S. import/export regulations.

* Understand Rules of Origin, valuation concepts, CTPAT/OEA and export
compliance.

* Recognize issues requiring escalation.

* Partner with Global Trade Compliance.

NOTE: This position description in no way states or implies these are the only
duties to be performed. Additional duties may be assigned.

Qualifications Required for Effective Performance

Profile:

The adecuado candidate demonstrates integrity, accountability, professionalism,
strong customer focus and a continuous improvement mindset.

Education:

Bachelor's Degree in Internatio

📌 Import Export Supervisor (La Joya)
🏢 National Pen
📍 La Joya