Senior SAP MDG Specialist | Data Governance

FPT USA is looking for a Senior SAP Master Data Governance (MDG) Specialist to support a client’s SAP MDG production environment in a highly interactive functional/technical role focused on P1/P2 incident resolution, business-user collaboration, and data governance quality.

? Key Responsibilities
• Provide P1/P2 production support while meeting critical incident SLAs
• Support Material Master and Business Partner (Customer/Vendor) domains
• Troubleshoot IDoc, ALE, and OData replication issues
• Support interfaces and integrations with downstream systems
• Provide MDG configuration guidance and functional fixes
• Troubleshoot workflows, data issues, and functional defects
• Work directly with business users for triage, clarification, and resolution
• Provide guidance on data governance gaps and MDG best practices
• Coordinate with client IT stakeholders and escalate L3/L4 issues when required
• Support MDG upgrades and defect resolution
• Prepare RCA reports, ticket resolution summaries, troubleshooting documentation,



and SLA/status reports
• Work with offshore L3/MDG teams to ensure a smooth knowledge transition
• Manage and prioritize incidents through ServiceNow

? Required Experience
✅ 8–15 years of senior SAP MDG functional/technical experience
✅ Strong hands-on production support experience
✅ Deep knowledge of Material Master & Business Partner
✅ Strong troubleshooting experience with IDoc, ALE, OData & integrations
✅ SAP MDG configuration, workflows & data governance concepts
✅ SAP ECC 6.0
✅ ABAP reading/analysis skills
✅ SAP PI/PO and BASIS integration touchpoints
✅ Experience with MDG 1909 / MDG 2023 is highly preferred
✅ Strong business-user communication and problem-solving skills
✅ Ability to work independently in an on-demand support model
✅ Experience with ServiceNow and incident management

? Contract: 1 year
? Are you a Senior SAP MDG Specialist with strong production support and data governance experience

📌 SAP MDG Specialist (México)
🏢 FPT Latin America
📍 México