POSITION SUMMARY

Plan and coordinate information technology-related equipment installations,
moves, additions, changes, and system enhancements to improve
reliability/performance. Enter commands and activate controls on computer and
peripheral equipment. Resolve non-routine problems with hardware, software, or
guest room internet access. Analyze, recommend, and implement process
improvements. Maintain inventory of technology devices. Maintain PBX/telephone
switchboard systems and associated hardware. Ensure computer and telephone rooms
are kept locked at all times and access is restricted using interrogated key
system.

Follow all company policies and procedures; report accidents, injuries, and
unsafe work conditions to manager; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets. Welcome and
acknowledge guests according to company standards; anticipate and address
guests’ service needs.



Speak with others using clear and professional language;
answer telephones using appropriate etiquette. Ensure employee compliance with
company standards/policies and external regulations; serve as a departmental
role model or mentor. Develop and maintain positive working relationships with
others; support team to reach common goals; listen and respond appropriately to
the concerns of employees. Ensure adherence to quality expectations and
standards; identify and recommend new ways to increase organizational
efficiency, productivity, quality, safety, and/or cost-savings. Read and
visually verify information. Visually inspect tools, equipment, or machines.
Move, lift, carry, push, pull, and place objects weighing less than or equal to
10 pounds without assistance. Enter and locate information using computers
and/or Point of Sale (POS) systems. Perform other reasonable job duties as
requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: No h

📌 Tecnico en comunicaciones (Ciudad de México)
🏢 Marriott
📍 Ciudad de México