* Support determining the data driven top supplier field issues list, verify an
owner is assigned and status is reported weekly.
* Lead cross-functional teams to implement corrective actions through problem
solving process. Evaluate completed corrective actions and ensure
effectiveness of actions. Recommend appropriate remedial activities.
* Visit suppliers to proactively see installations and document improvement
needs. Visit suppliers to understand the nature of the issue and get definite
corrective action initiated in the organization.
* Request and approve PPAP documents from suppliers
* Evaluate potential new suppliers by conducting on-site audits and scoring of
Quality Management System
* Present reports to organization regarding Quality performance. Present
status updates on various quality initiatives to business management.
* Develop 8D and Supplier reports on reported issues. Communicate internally
and externally on outcomes of investigations. Work with internal teams,
including Engineering, Service, Manufacturing/Operations, Sales, Offering
Management,
and Supplier Quality to resolve quality issues impacting
suppliers.
* Execute Quality Engineering responsibilities on New Product Development
projects, participating on New Product Development Process (NPDP) teams,
tracking issues, and ensuring effective resolution. Ensure risk management
plans are in place when issues are identified.
* Create analytic reporting around warranty data for America’s LOB using Use
Excel, SQL, and Power BI.
* Support Warranty administration as needed.
* Other duties as assigned
QUALIFICATIONS
Minimum Job Qualifications:
Bachelor’s degree required with 3-5 years of equivalent experience.
Preferred Qualifications:
* Solid experience in a quality engineering environment.
* Previous data analytics and reporting experience.
* Data entry proficiency.
Ability to analyze current warranty claims and create improvement strategies